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AirAsia

Air Asia advertised tonight about AUD1350 for 3 adults and 1 child flying on 16Jan from KL to Perth, Australia. And once my wife, Ms. Hsu, started completing the online form about midway, their online system appeared to crash out of the blue saying "card error" - (engineered I would say because I later used the same platinum amex card with another platform and it was sweet!) - and when she immediately tried to do the whole process once again, the price suddenly changed to about AUD1599 (as if the "algorithm" KNEW what the customer was doing and, having "hooked" the customer, decided to RAISE the price thinking we would go with the just-raised price. And so we had to decide whether to repeat the whole LABORIOUS online booking process and pay the higher price - (and still not know if the same process would again crash only to repeat with a changed higher price YET AGAIN !!!) - or to REJECT AIR ASIA's THOROUGHLY UNETHICAL BULLYING CONDUCT. We decided to REJECT AIR ASIA and pay a bit more for an experience grounded in ethics and certainty by going with SCOOT which is owned by Singapore Airlines. I curse AIR ASIA for treating its customers like they are monkeys. I hope they GO BANKRUPT along with its CEO Tony Fernandes. He deserves to f*** off off the planet for having the contempt to treat his customers as if they were "monkeys" just because, acting like a big monkey that he is, he is able to ENTICE & LURE his customers with his fake initial "peanut" price which he then immediately ups once he thinks he has hooked the customer. TONY FERNANDES, YOU DON'T DESERVE YOUR CUSTOMERS WHO DESERVE BETTER THAN YOU ARE CAPABLE OF !!!

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